Antique Time Buyer Instructions
Thank you for visiting our Buyer Instruction page for the purchase of items sold at auction on eBay. Here you will find detailed instructions to help you complete the auction transaction.
BUYER AGREES TO THE FOLLOWING
The Buyer and Seller agree to contact each other within three days of the closing of the auction. Payment must be received within 10 days of the closing of the auction. This agreement is within the terms and conditions of eBay's policies.
WINNING BID NOTIFICATION
Do not, under any circumstances, use the eBay Check Out feature. Also, don't use the Vendio Winning Bid Notification (WBN). Using either one of these forms or features will only delay the completion of the auction transaction. We utilize our own forms and have done so long before the above features were instigated by eBay and Vendio. If we receive these forms, they will be directed to our trash bin.
HERE IS WHAT YOU WILL RECEIVE FROM US
All Other Payments Should Be Sent To This Address Only
We always try to make every effort to leave factual positive feedback as it relates to every auction that we conduct on eBay. We treat feedback very seriously and we never abuse it by leaving non factual comments.
If you have not received feedback from us for your purchase and you have received your item, please let us know. Your feedback will then be returned shortly. You may wish to leave yours for us first to let us know that you have received your item and that it arrived safely.
We normally do not run tracking numbers to
determine if items have been received. We rely on feedback from our
customers for this information.
ANTIQUE TIME INVOICE
The winning bidder will receive an Invoice from ANTIQUE TIME at the close of the auction. This Invoice will contain the final bid amount and the shipping costs for the item purchased. If you win more than one item, we will combine shipping in order to save you money.
SHIPPING AND INSURANCE
The winning bidder pays the exact shipping cost. Antique Time and Timebuilder Auctions pays for the tracking and insurance within the United States. We ship all items via Priority Mail. Customers outside of the United States please contact us for your shipping details and payment options. We are here to assist you in making your purchase.
Antique Time and Timebuilder Auctions want our customers to be happy with their purchases. We take every effort to accurately describe and photograph each item that is offered for sale to the best of our ability. If in the event we have failed to perform to your expectations, we will make it right with you by offering a full refund, less shipping and handling. We may at times require a restocking fee of 10 percent. Please examine each photograph carefully as they, at times, can tell you more than our description. If we have grossly made a mistake in our description, you will receive a full refund, no questions asked. We vow to always deal with our customers professionally, and we ask that our customers extend us the same courtesy.